FAQs

Where do you get your products from/ How do you get your product?
The products we sell come from many different big box stores that are liquidating excess, overstock, and seasonal merchandise.  We are blessed to receive quality product at a rate that gives us the ability to pass along savings to our customers. 

What does B2 stand for and what does it mean?
B2 stands for ‘Benefit Twice’.  As the name indicates, you, as the customer benefit from a great product at a discounted price, but likewise, your community benefits as we invest the majority of our profits into various local & global initiatives.

Are you a non-profit company?
We are an L.3.C. company, meaning that we function as a limited liability company with a charitable purpose. 

What is your return policy?
Unfortunately, general merchandise within our store is not returnable unless the items are broken or are missing parts. Clothing does has a 7-day return policy but does not include undergarments or bathing suits. 

How can I get my church or organization on board with B2?
All churches and non-profit organizations may be eligible for our fundraising initiative, called Shop2Give. To learn more about this initiative, please visit b2outlets.com/shop2give.

How much do you donate?
The majority of our profits are invested back into community and global initiatives. The remaining profits provide the means for us to expand our services and reward our team members (employees) for their hard work. Donations primarily occur through two different programs, Shop2Give and our Designated Store initiative. Most donations in some way benefit people through empowerment, leadership development, or missional-related initiatives. Visit our website for more information on these programs. 

Is this a second-hand shop/Do you take consignments?
No. All items in our stores are brand new with tags. Additionally, because we are not a second-hand store, we do not accept consignments. 

Can anyone get involved with donations or the company?
For the most part, yes. B2 Outlet Stores functions on faith-based values, however your organization does not need to be faith-based. All beneficiaries of our company must, however, invest in its people in ways that assist their development and strengthen their sense of identity and purpose. 

What is Bid-2-Benefit-Youth/What does it mean?
Bid-2-Benefit-Youth is the parent company that once represented all of our initiatives. We began as a small auction company with a goal of investing profits back into youth initiatives. Today, we are far beyond those small beginnings, however we remain true to our founding purpose: that everything we do in some way benefits people in spiritual and impactful ways.

What is the cause B2 is supporting?
Our mission is to restore hope, inspire vision, and empower change. Although we don’t support just one cause, our overarching goal is to help people discover their sense of identity, purpose, and mission here on this earth. Additionally, any organization or cause that identifies and aligns with our mission will likely be a cause that we support.